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Guides
Video remote interpreting vs on-site interpreters: choosing the right model
On-demand video interpreting and in-person interpreters each have a place. Compare speed, cost, quality and privacy to choose the right mix for…
Security & Privacy
POPIA and interpreting: protecting personal information in interpreted conversations
Interpreted conversations often involve health, financial and identity information. Here is how POPIA applies, and what to look for in an interpreting…
Banking
How to make your bank branch accessible to Deaf customers: a practical checklist
From the queue to account opening and fraud reporting, here is a step-by-step checklist for branch teams who want to serve Deaf…
Accessibility
SASL is an official language: what it means for your organisation
South African Sign Language became the country’s 12th official language in 2023. Here is what that means in practice for banks, government…