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A taxpayer in a secure SASL interpreter session on a laptop

Inclusive tax services. Confident taxpayers.

Taxpayer support
made more inclusive.

SignBridge SA helps SARS branches and tax practitioners support Deaf and hard-of-hearing taxpayers through real-time South African Sign Language (SASL) interpretation — for registrations, returns, queries and payment arrangements.

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Branch enquiries

Real-time SASL interpretation at service counters.

Registrations

Accessible help with tax and eFiling registration.

Returns and assessments

Clear explanations of returns, assessments and refunds.

Payment arrangements

Inclusive discussions about payments and arrangements.

Disputes and objections

Fair, accessible communication during formal processes.

Confidential taxpayer data

Encrypted, private interpretation for sensitive information.

Why tax services choose SignBridge SA

A more inclusive
taxpayer experience.

Help every taxpayer understand their obligations, reduce errors and resolve queries the first time.

Inclusive taxpayer service

Deaf taxpayers receive the same quality of service as all taxpayers.

Protect sensitive information

Secure sessions designed for confidential financial data.

Support compliance

Taxpayers understand obligations and deadlines with confidence.

Fewer repeat visits

Clear communication reduces errors and follow-up appointments.

A simple process at the branch

How it works
for taxpayers.

From taxpayer query to resolution — in just a few easy steps.

  1. Step 1: Taxpayer requests support

    The taxpayer selects SASL interpretation on the tablet at the branch.

  2. Step 2: Connect to an interpreter

    A qualified SASL interpreter joins the session instantly.

  3. Step 3: Facilitate the tax service

    The interpreter supports the conversation — from registration to payments.

  4. Step 4: Complete with confidence

    Taxpayer and agent communicate clearly, with a positive outcome.

Partner with SignBridge SA

Let’s build a more
inclusive taxpayer experience.

Help every taxpayer comply with confidence. Request a demo to see how SignBridge SA can support your branches.

  • Secure and privateEncrypted video, voice and text sessions.
  • Data minimisationOnly essential session data is processed.
  • Enterprise-readyBuilt for regulated and high-trust environments.
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